Home › Privacy policy
Privacy Policy
Last updated: 9 October 2026
At Rapid Key Locksmith, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or use our locksmith services.
1. Personal information we collect
We may collect personal information including, but not limited to:
- your name
- your phone number
- your email address
- your address or the service location
- any information you provide when you contact us through our website form, by phone or by email.
2. How we collect information
We may collect personal information when you:
- fill in the quote form on our website
- call, email or message us
- request a quote or book a service
- use or browse our website.
3. How we use your information
Your personal information may be used to:
- provide locksmith services and respond to enquiries
- contact you about appointments or quotes
- improve our services and our website
- meet our legal and regulatory obligations.
4. Disclosure of personal information
We may disclose personal information only when it is required by law, or when it is necessary to deliver our services (for example, to trusted service providers). Any third parties we work with are required to handle your information securely and confidentially.
5. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Information is stored securely and accessed only when necessary.
6. Cookies, analytics and third-party services
Our website may use cookies or similar technologies to improve your experience and to understand how visitors use the site. Some pages also load services provided by third parties, such as our Google reviews widget. These services may set their own cookies under their own privacy policies. You can set your browser to refuse cookies if you prefer.
7. Access and correction
You may ask to see the personal information we hold about you, or ask us to correct it if it is inaccurate. To do so, please contact us using the details below.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact us
Phone: 0426 152 556
Email: info@rapidkeylocksmiths.com.au