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Privacy Policy

Last updated: 02 January 2026

At Rapid Key Locksmith, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or use our locksmith services.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

 

  • Your name

  • Phone number

  • Email address

  • Address or service location

  • Any information you provide when contacting us via forms, phone, or email

 

We only collect personal information that is necessary to provide our services.

2. How We Collect Information

We may collect personal information when you:

 

  • Contact us via our website contact form

  • Call, email, or message us

  • Request a quote or book a service

  • Use or browse our website

3. How We Use Your Information

Your personal information may be used to:

 

  • Provide locksmith services and respond to enquiries

  • Contact you regarding appointments or quotes

  • Improve our services and website experience

  • Meet legal and regulatory obligations

 

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information only when:

 

  • Required by law

  • Necessary to deliver our services (for example, trusted service providers)

 

Any third parties we work with are required to handle your information securely and confidentially.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only when necessary.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate. To do so, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

PHONE: 0426 152 556

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